Trade-in Program

Do you have old, broken, or end-of-life devices you don’t know what to do with? With the Computer Store Trade-in Program, you can a check in the mail for qualifying devices in any condition, then use the funds to help upgrade to a new device.
To find out how much your device is worth, bring it in to the store or appraise it online. And if your device no longer carries a value, leave it with us and we’ll recycle it for you for free.

Frequently Asked Questions

How does it work?

Visit the Computer Store Trade-In Site to evaluate the trade-in eligibility of your old device and see its value. After confirming this information, you will be given a quote. If you accept the quote, you will be given a shipping label to send your computer in. Once your exchange is processed, you will be sent a check in the mail. You will also no longer have access to your trade-in device, so be sure to copy any important data. All items will be securely wiped before being recirculated or recycled.

What kind of technology do you accept for trade-in?

Laptops (Mac only), tablets, smart phones, and MP3 players are some of the many items we accept. Stop by the store for a complete list.

How do I get paid?

Once a quote is entered and you have accepted the quote, a check will be sent in the mail once the trade-in device has been processed.

What happens to my data that is on a device I trade in?

All trade-in devices will be securely wiped and refurbished, or safely recycled, depending on the condition of the item. All products that contain rewritable storage media processed by Encore Repair Services will have any and all user data deleted, such that it cannot be recovered by or accessed by any future users. The process to destroy user data will vary by product and will be incorporated in a comprehensive test procedure that is developed to functionally test and, where applicable, erase all data. The erasure process used is compliant with NIST 800-88 specifications.